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SHIPPING POLICY
Thanks for your purchasing! 
We will have your new fireplace delivered to you shortly!
Valuxhome offers free shipping and ships online orders within the continental U.S. We do not ship to Hawaii, Alaska and P.O. Boxes.

Order delivery in 2 business days from the time your order have been processed. Orders containing multiple products will be divided into separate shipments. Orders will take up to 48 hours to process, and may not ship until the following business day. The EXPRESS DELIVERY is affected by weather conditions and holidays.

Most Valuxhome products ship for free. Please check the product page for the item you wish to purchase for further details about potential shipping costs.

Please note that if your new electric fireplace has already been shipped and needs to be delivered to a different address (whether you simply need to change the location or have made an error in providing your address), there will be a additional recall fee.

Have questions about our shipping policy? Contact us today and we’ll be happy to help.

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